D2L Tips and Tricks (version 9.x): Online Rooms

Using Chat Quick Reference Guide

Text-based communication is available in Blackboard Collaborate 11 Web Conferencing using the Chat tool. Use the Chat to send a text messages to everyone, to selected participants, or to a single Participant or Moderator in the session. Depending on your session configuration, the moderator may be able to monitor all messages sent between participants, including private messages. This is called a Supervised session and the word “Supervised” will appear in the Chat window..

Understanding the Chat Messages

Chat Permissions

By default all Participants have permission to use the Chat. However the Moderator can take away the permission from one or all of the participants. If the permission has been removed visual indicator will appear to the right of the participants name in the Participants panel

.

Participants can always send a private text message to the Moderator even if they do not have the Chat permission.

The moderator can grant and remove the Chat permission by clicking the

button in the Participants panel and selecting Chat.

Sending a Chat Message

To send message:

1. Type in the message field
2. Hit ENTER; on your keyboard.

Note the Moderator by default has two tabs – Room and Moderators. Room is public chat sent to everyone in the room and Moderators is reserved for private messages between session Moderators.

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Sending a Private Chat Message

Moderator and Participants can send private chat messages. If the session is “Supervised”, the Moderators will be able to read all private messages exchanged between Participants. The word “Supervised” appears next to CHAT in the Chat window. To send a private message:

1. Select the Participant to whom you would like to send the message.

2. Right-click or from the Participant Options menu select Send a Private Chat.

3. A new tab will appear with the Participant’s name. Type your message and hit ENTER;

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Remember:

The Moderators can see all private messages. For the Moderator the private messages will appear in light gray, indented and italicized. See the image below as an example of a private conversation between Dominic and Emma both session participants.

A new tab will open for each conversation. To close the tab, hover over the blue icon the left of the Participant’s name the icon will turn into an X . Click to close.