Limits on Path Length Affect Many Tools
NOTE: Regardless of the local user's platform (Mac or PC) or operating system, Desire2Learn runs on a Microsoft Windows platform at the server level. Therefore, the following information applies to all users.
There is a new character limit for path names, due to a change imposed by Microsoft Windows at the server level. Folder names are now limited to 50 characters and file names are limited to 128 characters.
As a result of this limitation, actions that would lead to a path length longer than about 200 characters will either fail with no error message (file creation) or result in a 500 error (subfolder creation).
These failures may be seen when character limits are exceeded in the following situations:
- creating course content,
- copying course components,
- importing a course,
- saving dropbox files or feedback,
- saving locker files, or
- creating ePortfolio content.
When troubleshooting 500 errors and failures related to file creation or copying, please consider whether path length restrictions might be the cause.
Note: The vendor has created a feature request to display an informative message when an operation fails because of path length. However, there is no estimate for when this warning message might be deployed in D2L.