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No HTML Editor Appears When Editing Discussion Topic in Course

On occasion, the Discussions tool of a course cannot be edited. The course instructor or an administrator clicks on the pencil to edit this topic, the tabs - Properties, Restrictions, and Assessment - are visible, but there is no HTML Editor and the remaining edit areas are blank. Typically, bad HTML code in the discussion topic Description is to blame. To fix this problem:

  1. Go to the [My Home] page
  2. Click on [Set your D2L Preferences] under "Utilities 
  3. Select the [Appearance & Accessibility] tab
  4. In the [HTML Editor Settings] section, click the box [HTML Editor: Turn off rich text editor and view source]
  5. Click [Save]
  6. Go back to [My Home], and select the course
  7. Go into the Discussion topic
  8. Under the [Properties] tab, delete the problematic HTML code from the Description
  9. Click [Save]

D2L 9.2.1 SP3 – September 2011